ACES Manager | Jobs in Dubai, UAE by


– Use various methods to map current state processes

– Use analysis to determine what processes add value to customers vs. those that are wasteful and/or create multiple handoffs

– Turn concept process maps into business requirements for technical team

– Implement standard mechanisms to capture systemic issues across logistics teams/geographies (VOC / GEMBA) etc

– Develop and deploy and strategic and tactical plans that drives awareness, trial, adoption, and implement repeatable standard work for operations across the region.

– Identify additional process mapping that would bring additional speed and innovation to the logistics teams

– Operationalize from concept through to standard work

– Implementation of audit mechanisms to ensure standard work / process adherence is followed

– Data Interpretation / Metric Adherence

– Use current data/intelligence to understand where opportunities may exist

– Be comfortable analyzing survey based data “how’s my driving” (HMD) results regularly, including analyzing and plotting trends from HMD data that could be leading to defects in processes

– Own and present data to show if process amelioration / continuous improvement efforts are having an impactful outcome(s)

– Stratify data to drive broad to help drive broad adoption of processes and policies change management

– Work with the Analytics and Data reporting team to design and implement business intelligence mechanisms to monitor against process deviation.

Basic Qualifications

– This position requires exceptional operational and process management skills as well as the ability to influence logistic teams/leaders.

– Bachelor’s degree in a process or operations-related field; Masters preferred.

– 5-7+ years of experience, process mapping and/or continuous improvement environment

– Proven record of driving change in a global, highly dispersed company. Able to influence diverse stakeholder groups

– Strong understanding of multiple analytical techniques (fishbone, root cause, Pareto, etc.)

– Outstanding intellect and thought leadership

– Comfort in a fast-paced and rapidly changing environment

Preferred Qualifications

– Six Sigma Green Belt

– Experience in logistics solutions design role very advantageous – the Middle East’s online marketplace.

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