Senior Collaboration Engineer Job in Cairo – BTC Networks Egypt


Job Description

• Implement and configure BE6000 with its UC applications (CUCM, IM/Presence, Unity,…etc).
• Implement and configure Voice Gateways, circuits, SRST and Jabber.
• Implement and configure CCX; reporting, scripting and CR.
• Implement Cisco video conference end-points and Video conference infrastructure.
• Troubleshooting and maintaining hardware/software products as well as upgrading and migrating
• Reviewing data monitoring stats and confirming SLAs with platforms and carriers are met
• Maintain UC monitoring systems.

Skills

• Minimum 2-4 years of related experience with Cisco network/UC infrastructuren• CCX experience is highly required.n• Video Conference experience is highly preferred.n• Capable of front-line interaction with enterprise end users and E-staffn• Ability to work weekends and/or off hours as necessary
 

Job Details

Job Location
Cairo, Egypt

Company Industry
Information Technology

Company Type
Employer (Private Sector)

Job Role
Customer Service and Call Center

Employment Type
Full Time Employee

Monthly Salary Range
Unspecified

Number of Vacancies
5

Job Ref.
JB3328374

Preferred Candidate

Career Level
Mid Career

Years of Experience
Min: 2 Max: 5



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