The pulse of smart checkout technologies

In general, smart checkout technologies can be looked at from many angles. If you also consider self-scanning and self-checkout as smart checkout technologies, that is another ballgame compared to Amazon Go-like concepts. Let’s first clarify the different options: Self-checkout: The customer…

Investing in Agile: how banks can ride the great wave of regulatory change

Historically, banks have dealt with regulatory compliance by setting up Waterfall-style sequential, Phase Gate projects. These models are increasingly proving to be less effective at managing the pace and evolving nature of regulatory change requirements. In the last few years,…

Delivering faster with better use of micro-frontends in financial services

Micro-frontends are hot and happening, so many companies want to move to micro-frontends now. However, they are doing it wrong! In short, micro-frontends are similar to micro-services: the monolithic code base is split up in smaller pieces, so it can…

The four stages of digital twins in business processing – stage #2: modeling – Capgemini Worldwide

In the first stage of digital twin development, we looked at business mining. It’s important, because organizations need a clear real-world picture of the processes in practice in their organization before they can start planning improvements. This process view is…

The four stages of digital twins in business processing – stage #3: simulating

In the first two articles in this series, we looked at business mining and at modeling. Let’s assume, therefore, that we’ve reached a point where we’ve mapped our current business, all our ideas are in place, and we’ve modeled potential…