Empowering our employees to become cyber savvy in the new normal

Capgemini has embraced October as the internationally recognized Cybersecurity Awareness Month to promote the vital role that cybersecurity plays in our ever more digital world. Over the past two years, a new normal has been established, featuring a hybrid working…

Digital technologies are key enablers of action for the decade – Capgemini Worldwide

Digital solutions help with the optimal allocation of resources, support the renewable energy system by making maximum use of wind and sun, and optimally manage mobility movements. They can also speed up construction, approval, and planning procedures and, at the…

Top healthcare contact center trends used with Amazon Connect

Healthcare contact centers are most often the first point of patient contact and are typically tasked with handling a wide range of functions. They answer everything from call routing to scheduling appointments, triage, admissions, referrals, and billing questions. However, many…

Maintaining control through FinOps

Accelerating adoption of the cloud for agility and flexibility purposes generates significant growth in cloud consumption on highly fluctuating, on-demand models. Traditional cost tracking is therefore complex and less predictive. Consequently, how can we obtain an exhaustive view of its…

The Journey to Net Zero: Pressure Mounts for Financial Institutions to Take Action on ESG Initiatives

However, the recent devastating impacts of climate change have become more prevalent and is resulting in a renewed focus on the issue of sustainability. In addition, the Biden administration has made clear that good faith efforts on the topic of…